Waste Reduction Office - What's New


Household Hazardous Waste Collection

Saturday morning July 20th North Westside Road residents (with valid resident ID cards) will have a special opportunity to dispose of unwanted household hazardous waste products.  View Poster

From 8:00 am to 12 noon residents can safely dispose of hazardous waste materials from around their homes at the North Westside Road Transfer Station.  Household paint and aerosol paint, flammable liquids and aerosols, domestic pesticides with the poison symbol and PCP number, gas (in an approved ULC container), household and automotive batteries, electronics and computer equipment, along with small appliances, lights and light fixtures  will all be collected. No propane tanks, chemicals or commercial waste products will be accepted.

The Transfer Station is located along the Sugarloaf Mountain/Whiteman Creek Forest Service Road( Turn at the corner or Westside Road and Sugarloaf Mountain Forest Service Road.)

For more information and details about this collection please contact Kelowna Recycling, also known as the Battery Doctors at 250-860-2866, or the Regional Waste Reduction Office at 250-469-6250,  or email recycle@cord.bc.ca.

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Recycle Old Phone Directories 

With new phone directories being delivered to local residents and businesses over the next few weeks, the Regional Waste Reduction Office reminds you— yes you can recycle your old phone book!

Rae Stewart, Waste Reduction Facilitator says once you are done with your old phone book simply toss it in your recycling cart. “The old directories are mixed together with other household paper products at Cascades Recovery, the local recycling facility on Cambro Road in Kelowna. There the paper is compacted and shipped to numerous recycling mills that make products like roofing felt, paper egg cartons, and more newspaper. By recycling instead of tossing out your old phone book, you’re sharing in the solution - diverting waste from our one remaining landfill, and turning the material into a valuable resource.”

Many residents are now opting to get their information online, and if so, are reminded to unsubscribe from publications no longer required. 

Simply put your old phone books in your blue cart for recycling and place your cart at the curb on your regular recycling collection day. You can also take phone books to your nearest recycling depot. Keep in mind, soft cover novels and hard cover books or text books are not permitted in your recycling cart.  View More Information

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Recycle Plastic Plant Pots-Trays

Remember to lift the blue lid of your recycling cart after you’ve done any gardening around your home! If you’re not going to re-use them, those plastic flowerpots and plant trays can all be recycled!

Everything from large nursery flowerpots for shrubs and trees to small planting trays for annual bedding plants, perennials, vegetables and herbs can all be recycled. Simply rinse or wipe out the dirt and put the plastics in your recycling cart. These plastic pots and trays can also be taken to your nearest recycling depot.

Waste Reduction Facilitator Rae Stewart reminds us, “Most plastic packaging is accepted in the curbside recycling program, and these plastics from your plants are no different. Just ensure your garden pots or trays are cleaned of all dirt before you recycle them. As for those little tags that identify the plants, those need to go in the garbage, they are not part of the recycling program.”  

Deanne Stephenson,  Manager of Cascades Recovery, the facility where all our recycling ends up for sorting, says, “The markets where the plastics are shipped  for recycling are watching closely for quality issues, so keeping the plastics clear of dirt, wooden stakes, metal twist ties or other contaminants is essential. Other garden items not accepted include ceramic pots, tarps, plastic furniture, garden hoses and plastic string or rope.”

Businesses like nurseries, landscape design contractors and farmers with larger volumes can contact Cascades Recovery at 250-491-2242 to arrange for the recycling of their plastics.

For all your recycling inquiries, and to find out more about what else you can recycle, download the free Recycle Coach app (formerly called the My Waste app) at regionaldistrict.com/recyclecoach, check out the online recycling tool at regionaldistrict.com/recycle, or call the Regional Waste Reduction Office at 250.469.6250.

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Recycling Ambassadors Hit the Streets

Are you putting the right things in your recycling cart? The Regional District will be back on the streets again this summer with the help of their Recycling Ambassadors, randomly checking what’s under the blue lid and inside curbside recycling carts. This is part of the ongoing cart education and inspection campaign by the Regional District to combat recycling contamination.

Solid Waste Manager Jodie Foster says they’re launching the Recycling Ambassador Summer Student Program. “Our Ambassadors will not only be reaching out to residents through curbside cart checks and education, you’ll also see them at community events throughout the region, delivering the recycling message.”

“We understand that sorting waste and recycling can sometimes be confusing. Most residents are doing a pretty good job including only what’s acceptable to put in the carts. But recycling audits show there are still a significant number of unacceptable items going into our recycling stream, and that’s a big problem.“

“Things like plastic bags, garbage, books, food waste, garden hoses, plastic shovels, hazardous waste, electronics, scrap metals, textiles, even yard waste—items that have never been accepted in our curbside recycling program are still showing up and contaminating the recycling stream,” says Foster.

“If we don’t significantly reduce and eliminate these unacceptable products from our recycling loads, we face financial penalties from Recycle BC. We’re close to 8 per cent contamination on average and it needs to be 3 per cent or less. We need to do a better job and that requires continuous education and monitoring.”

Foster says the Recycling Ambassadors will have a quick look at the contents in recycling carts, and if they find items that don’t belong they’ll leave information explaining what went wrong.  In some cases if there is significant contamination, carts won’t be picked up until the offending material is removed.

Here are some of the items Ambassadors will be looking for:

  • Garbage
    • Garden hoses, landscape edging and tarps
    • Paper towels and tissues
    • Non-packaging plastics such as toys, Tupperware type containers, laundry baskets
  • Items recyclable at depots and other locations (but not in the cart)
    • Plastic bags including bagged recyclables
    • Styrofoam
    • Glass
    • Soft plastics such as cling wrap, bubble wrap, chip and snack bags, zipper bags
    • Electronics and small appliances
    • Textiles such as clothes, fabric and pillows
    • Soft cover novels and hard cover books and textbooks
  • Hazardous waste
    • Hazards such as syringes and propane tanks

In 2018 the Regional District inspected over 7,800 recycling carts and sends an average of 2,500 letters each year to residents when the wrong materials are found in the recycling, garbage and yard waste carts – to help encourage future compliance.

To find out more about what to recycle in your curbside cart or at a depot, visit regionaldistrict.com/recycle, download the free Recycle Coach App, or call the Regional Waste Reduction Office at 250.469.6250.

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My Waste App Out, Recycle Coach In

If you’re one of the over 16 thousand Central Okanagan users of the MY Waste App on your smartphone or tablet, be advised. The app you’ve come to rely on for handy personalized waste collection info, recycling tips and more is being replaced with an identical app – called Recycle Coach.

If you currently use the My Waste App, download Recycle Coach instead and delete the My Waste App. You will continue to receive the exact same information you always have. Recycle Coach offers the same features as My-Waste, including:

  • Personalized curbside collection and events calendars
  • Collection reminders and real-time updates on service disruptions 
  • Disposal information for 10,000+ items with the "What goes where?" search tool 
  • The problem-reporting tool, equipped with geolocation, to notify municipal customer services about issues like missed collections 

Due to changes to Apples App Store guidelines, multiple apps in the same app store offering the same functionality are no longer allowed. As a result, the My Waste App will be discontinued and will not be available for download on iOS/Android stores as of June 14, 2019.  Recycle Coach is from the same company, Municipal Media Inc.

In the coming weeks, My-Waste users can expect special messaging with their collection reminders notifying them to download Recycle Coach.  

For more information or to download the Recycle Coach app, visit iTunes or Google Play, regionaldistrict.com/recyclecoach or call the Regional Waste Reduction Office, at 250.469.6250.

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New Contractor for Curbside Waste Collection Service

Central Okanagan residents that wheel their garbage, recycling and yard waste carts to the curb each week will have a new contractor starting June 1, 2019.

Environmental 360 Solutions Inc. won the contract through a formal request for proposal process. The contract covers approximately 60,000 households in Kelowna, West Kelowna, Lake Country, Peachland and Electoral Areas East and West.

The only change in service residents should expect to see is an additional month of yard waste pick-up in December. However, as always if you notice a missed pick up or wish to report damage to curbside carts, please call the Regional District Waste Reduction Office at 250-469-6250.

For more information or to download the Recycle Coach app which provides scheduling information, tips on what you can put in your cart and where to dispose of different types of material, as well as curbside pick- up of garbage, recycling and yard waste, visit regionaldistrict.com/recycle.

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Tons of Trash Take Out of the Bush

An ad hoc group of dedicated volunteers worked some clean up magic in Peachland Saturday. Thanks to their efforts over a few short hours they collectively pulled just under four tons of garbage and over 10 tons of metal out of some chronic garbage hot spots.

The weekend event, hosted by the Regional District Waste Reduction Office, acted as the official kick off to Community Clean up Month which happens every April.  As part of the annual event, the Regional District encourages you to plan a clean- up of your own big or small, supplies all the bags and gear you may require, and will also arrange to pick up the garbage you collect when you’re done.

“This event showcases what great work people can do when their pool their collective resources and goodwill,” says Rae Stewart, Waste Reduction Facilitator with the Regional Waste Reduction Office. “We had approximately 50 dedicated volunteers take part in the clean- up. They tackled a number of chronic garbage trouble spots including the Princeton Avenue corridor, back roads near Spring Lake, the Bedford Trails and beyond. Volunteers helped yank everything from garbage to unsightly car bodies, appliances, tires, a hot tub, an old boat hull, and additional debris out of the bush.”

Stewart says huge environmental kudos go out to all those that dedicated their time and elbow grease to make a difference as part of the weekend clean-up. “Thank you as well to members of the Peachland Sportsmen’s Association, the Peachland Watershed Protection Alliance, Okanagan Forestry Task Force and the Zip Zone that gave of their time and to ABC Recycling and For Less Disposal for their time and equipment to make the event happen.”

Stewart adds it’s not ok to dump or toss anything in the great outdoors. “Fortunately, there are many that are willing to do something about it and help spread the message- take care of our beautiful community, don’t sully our natural environment.”

If you would like to arrange your own Community Clean Up event, get free litter bags and gloves, and arrange to have the garbage you collect picked up when you’re done; contact the Regional Waste Reduction Office at 250-469-6250--or email recycle@cord.bc.ca 

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No Changes to Curbside Recycling Program 

The Regional Waste Reduction Office would like to remind residents on the curbside recycling collection program in the Central Okanagan that there is no change to the program, despite what you may be hearing about fluctuating markets for recyclable material.

What you have been putting in your cart with the blue lid as part of the curbside program for years is still accepted as recycling and is going to viable end markets for processing and recycling. For instance plastics go to Merlin Plastics in Delta and the majority of paper goes to end markets overseas, in the U.S. and in B.C. and can be made into things like egg cartons, boxes and other paper products.

“Residents of the Central Okanagan have been working hard for decades to be good recyclers, and we commend their efforts. Their actions make a difference” says Jodie Foster, Manager of Corporate Communications for the Regional District of Central Okanagan. “We want to assure residents that nothing has changed with the curbside program”.

Foster adds, “With the recycling program, we are contractors to Recycle BC, which since 2014 oversees all recycling in the Province. We collect recyclables on their behalf. We have no indication that recyclables will no longer be accepted from curbside locations. If the program were to ever require widespread changes, you would hear that from Recycle BC and the Regional District directly.”

In a parallel program, multi-family and commercial recycling in the region is handled by commercial hauling companies, however the Regional Waste Reduction Office and the City of Kelowna-owned Glenmore Landfill have been emphasizing the need to continue to divert recyclables. There is a list of mandatory recyclables banned from the Glenmore Landfill including cardboard, paper, newspaper, tin, aluminum and plastic containers. The program has shown a reduction in recyclables going to the landfill by 20 per cent since the program started in 2011.

Foster says, “In light of recent reports in the community that some companies have reduced recycling services at multi-family buildings, we’ll be increasing our monitoring and fines for mandatory recyclables to make sure they are not being taken to the landfill for burial. Multi-family residents should check with their haulers to make sure they know what is happening with their recyclables. The option for residents to drop off materials to the depots is also still in place so no matter what, recyclables shouldn’t be going into the garbage”. 

For more information on the curbside program, locations of depots and what you can recycle, go to www.regionaldistrict.com/recycle, or download the free easy to use MyWaste App from iTunes or Google Play.

For a current list of the mandatory recyclables at the Glenmore Landfill that are subject to a $150/mT surcharge if mixed with other material headed for burial, visit regionaldistrict.com/recycle.

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Garbage Tip Fees Increasing at Westside Transfer Station

Starting January 1st 2019, it will cost slightly more to dispose of garbage at the Westside Residential Waste Disposal Center on Asquith Road in West Kelowna.  Details

This is the second of three increases approved by the Regional Board in April 2018 to cover additional annual disposal expenses and tipping fee increases at the City of Kelowna’s Glenmore Landfill.  

Fees will rise on January 1st 2019 and 2020 for the disposal of garbage at the transfer facility that serves residents in West Kelowna, Peachland, Westbank First Nation reserves and the Central Okanagan West Electoral Area.  Note: drywall is not currently accepted at the Westside Transfer Station due to the large stockpile. Drywall is accepted (disposal fees apply) at the Glenmore Landfill 7 days a week. 

For more information on the Westside facility tipping fee increases, visit regionaldistrict.com/recycle.

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Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@cord.bc.ca
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)