Transfer Station Customer Satisfaction Review


Dear Transfer Station User:

If you are a user of either the Traders Cove or North Westside Transfer Station we are looking for your feedback. 

Please take the survey to provide your feedback by Sept 7th, 2018

Paper Copies are also available for pickup at:

Drop off completed survey’s to the transfer stations or mail in no later than September 7th, 2018.

Why are we conducting a satisfaction survey?

In 2016, the Regional District of Central Okanagan updated its Solid Waste Management Plan.  One of the key initiatives that came out of the plan includes reviewing services offered at RDCO recycling depots and solid waste transfer stations. 

The RDCO has hired Morrison Hershfield to conduct an Operation and Service Review of the RDCO’s two transfer stations (Traders Cove and North Westside Transfer Station) in Central Okanagan West Electoral Area along Westside Road.

Components of the Review Include:

  1. Review current services offered
  2. Undertake a satisfaction survey of facility users (take survey here)
  3. Identify opportunities to improve facility services
  4. Final report with recommendations including optimized conceptual design for both sites

For more information on the review call the Waste Reduction Office at 250-469-6250


Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email:
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)