Water Rates

New Water Rates Start July 1st

The Regional Board has adopted bylaws adjusting water rates for customers of the six water utilities operated by the Regional District.  The changes in both the User Fees and Asset Renewal Fees will take place on July 1st and in January 2020, 2021 and 2022.  The last water rate adjustments were in January 2016. 

Customers were informed of the new rates by letter and to subscribers of the RDCO water e-notification program.  As well, two information meetings were held for residents affected in the Falcon Ridge and North Westside communities. The Regional District operates the Killiney Beach, Westshore Estates, Sunset Ranch, Falcon Ridge, Upper Fintry and Star Place water systems with just over 1,000 connections. 


Water Rate Estimator 

This Estimator tool has been update to reflect current rates in place since 2016 and new rates starting July 2019 and annually January 1, 2020, 2021 and 2022.  This tool may help determine how your water use impacts your utility billing. You may wish to use your past quarterly consumption as a gauge.

Click here for Water Rate Estimator
(Current rates effective January 1, 2016, New rates effective July 1, 2019, January 2020, 2021 and 2022)

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by email.


2016 Water Rate Structure Adjustment 

During 2015, the Regional District conducted an extensive review of rates for its six water systems.   Like most water purveyors, the costs of providing safe, quality drinking water are rising.  In order to maintain safety and drinking water quality, customers around the Okanagan are paying more.

Each of the Regional District water systems is a unique, financially independent, self-sustaining utility.  Funds generated from each system must stay within that system and cannot be transferred.

Our review showed that the user fees were not sufficient to cover current or projected operating costs and the annual operating expenses for each system were greater than the amount collected from Consumption and Basic fees.   Funding from the collected Asset Renewal charges was used to cover the increase in annual operating expenses.   Our rate adjustments ensure that annual system operations are maintained, while continuing to provide you with safe, quality drinking water.  Water customers provided feedback on the new rate options during open houses in June 2015.

On November 12th, 2015 the Regional Board  adopted individual bylaws for each of its six water systems which outline increases and restructuring of basic fees and consumption rates. The new rates took effect January 1st 2016,  designed to encourage conservation and be more equitable for low and medium water users while generating sufficient revenues to cover the full operating costs of providing service and helping each system remain financially sustainable.

The Regional Board also adopted a new Water System Regulations Bylaw No. 1370

Our Water Rate Estimator tool reflects current rates.  This may help assess your Quarterly Rates based on consumption and user fees.  As well, you may wish to check on the individual water system bylaw below to see the rates.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by email.

Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@cord.bc.ca
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)