Water Systems

What We Do

The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 500 properties. See table below.

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News  

Precautionary Boil Water Notice Removed

In consultation with Interior Health, the Regional District of Central Okanagan has removed a Boil Water Notice for residents served by the Westshore Estates water system  in the Central Okanagan West Electoral Area. (October 21st)

The community water system services approximately 270 properties in the Westshore Estates subdivision, located off Westside Road.  

Sample water tests show the system is within acceptable Guidelines for Canadian Drinking Water Quality.  The notice was put in place as a precaution after a water line break Wednesday evening.

The Regional District maintains and operates six water systems with more than 1,000 connections for properties in the Falcon Ridge, Killiney Beach, Sunset Ranch, Star Place/Dietrich, Westshore and Upper Fintry - Shalal Road - Valley of the Sun areas.

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Engineering Services at engineer@rdco.com or 250-469-6241

To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

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Fall Water Talk Newsletter

The fall edition of the RDCO Water Talk newsletter is out and coming to mailboxes of water customers.

Included is information explaining the differences between two common Water Quality Advisories, indoor water saving tips to help you reduce your household consumption and costs and a reminder of the upcoming adjustment in the User Fee and Asset Renewal Fee on January 1st 2020.  View Newsletter here

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Stage 1 Outdoor Watering Back

As of today, customers of the six water systems operated by the Regional District of Central Okanagan can, as needed, return to odd/even outdoor irrigation.

Between September 16th and June 15th – Stage 1 Restrictions are in place allowing customers to water outdoors on alternating days.    Those with even-numbered addresses may irrigate on even numbered calendar days and customers with odd-numbered addresses may water outdoors on odd number days.

Under the Regional District Water Systems Regulations Bylaw No. 1370, customers with an automated irrigation system may only water on their designated day between midnight and 6:00 am, while those with manual outdoor irrigation must restrict their watering to between 6:00 am and 11:00 am and 6:00 pm and midnight on their respective irrigation day.  If you don’t need to water outdoors on your allotted day or time period, please do not waste water.

By following the outdoor watering restrictions that are in effect all year, residents help ensure reservoirs are replenished and there’s an adequate water supply.

Every year from June 16th to September 15th, Stage 2 water restrictions are in effect for customers of the Star Place, Falcon Ridge, Killiney Beach, Sunset Ranch, Upper Fintry-Shalal Road-Valley of the Sun and Westshore water systems unless other restrictions are in place.  Stage 2 means outdoor watering is restricted on those six systems to two days each week. RDCO water customers with even number addresses may irrigate outdoors on Saturday and Tuesday while those with odd addresses may only water outside on Sunday and Wednesday.

The Regional District water systems provide service to over 1,000 connections in the following areas: Killiney Beach, Westshore Estates, Falcon Ridge, Sunset Ranch, Upper Fintry-Shalal Road-Valley of the Sun and Star Place.

For more tips on water conservation inside and outside your home, visit the Regional District Water System webpage at regionaldistrict.com/water.

Customers may also sign up there to receive email notifications of any water advisories or special maintenance works affecting their water system.

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The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1370.  User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system.  A Consumption based water billing rate is in effect.   View Rate Structure Information.  Effective July 1, 2019 new user fees and asset management fees take for each water system.  Link to Water Rate Estimator tool

The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.

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Emergency Water Contacts

  • Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.

  • After Hours/Stat Holiday Emergencies Only - 250-868-5299.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by Email.

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 RDCO Water Systems (Spring 2019)

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Water System (click on name for pdf map)

# of Customer Connections 
(approx.)

Falcon Ridge  (water source - Mission Creek, Well - sodium hypo-chlorite injection disinfection)

59

Killiney Beach (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

290

Dietrich/Star Place/Trepanier (water source - Trepanier Creek - sodium hypo-chlorite injection disinfection - treatment by filtration)

9

Westshore (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

271

Sunset Ranch (water source - Groundwater well - sodium hypo-chlorite injection disinfection)

274

Upper Fintry, Shalal Road, Valley of the Sun 
(water source - Groundwater well - sodium hypo-chlorite injection disinfection)

109

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Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@rdco.com
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)