Water Systems

What We Do

The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 500 properties. See table below.

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News  

Falcon Ridge Water Quality Advisory

The Regional District of Central Okanagan has issued a precautionary Water Quality Advisory for residents served by the Falcon Ridge water system.  View News Release

Approximately 55 properties connected to the Falcon Ridge system off Highway 33 are affected. 

Increased turbidity in the water system source from spring runoff has resulted in water quality that might impact some residents.  Interior Health has been consulted and roadside sign notices will be in place advising of the water advisory.

 

Spring edition of 'Water Talk' Available

Our spring edition of the 'Water Talk' newsletter is now out and should soon be in the hands of water system customers.  It provides updates on several of our multi-million dollar water system improvement projects and information about our review of water rates and texting and sampling program.  View the current and past editions on our Water Talk page.

Stage 1 Outdoor Watering Restrictions Resume September 16th

Customers of the six water systems operated by the Regional District of Central Okanagan can, as needed, return to odd/even outdoor irrigation.  Between September 16th and June 15thStage 1 Restrictions are in place allowing customers to water outdoors on alternating days.    Those with even-numbered addresses may irrigate on even numbered calendar days and customers with odd-numbered addresses may water outdoors on odd number days.  View News Release

Under the Regional District Water Systems Regulations Bylaw No. 1370, customers with an automated irrigation system may only water on their designated day between midnight and 6:00 am, while those with manual outdoor irrigation must restrict their watering to between 6:00 am and 11:00 am and 6:00 pm and midnight on their respective irrigation day.  If you don’t need to water outdoors on your allotted day or time period, please do not waste water.

 

The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1370.  User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system.  A Consumption based water billing rate is in effect.   View Rate Structure Information.  Effective January 1, 2016 new consumption rates and user fees came into effect for each water system.  Link to Water Rate Estimator tool

The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.

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Emergency Water Contacts

  • Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.

  • After Hours/Stat Holiday Emergencies Only - 250-868-5299.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by email.

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 RDCO Water Systems (Spring 2017)

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Water System (click on name for pdf map)

# of Customer Connections 
(approx.)

Falcon Ridge  (water source - Mission Creek, Well - sodium hypo-chlorite injection disinfection)

56

Killiney Beach (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

284

Dietrich/Star Place/Trepanier (water source - Trepanier Creek - sodium hypo-chlorite injection disinfection - treatment by filtration)

8

Westshore (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

265

Sunset Ranch (water source - Groundwater well - sodium hypo-chlorite injection disinfection)

275

Upper Fintry, Shalal Road, Valley of the Sun 
(water source - Groundwater well - sodium hypo-chlorite injection disinfection)

92

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Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@cord.bc.ca
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)