Water Systems

What We Do

The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 500 properties. See table below.

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News  

Precautionary Boil Water Notice Ends for Upper Fintry, Shalal Road, Valley of the Sun Water System

After consulting with Interior Health the Regional District of Central Okanagan has removed a precautionary Boil Water Notice for residents served by the Upper Fintry, Shalal Road, Valley of the Sun Water System in the Central Okanagan West Electoral Area. 

Approximately 95 properties connected to the community water system off located off Westside Road were affected by the Boil Water Notice which began last Thursday (September 27th) due to a water main break. 

The distribution system was isolated, repaired and flushed in order to eliminate any contaminated water.  No positive bacteriological results were found and all samples tested are within acceptable Guidelines for Canadian Drinking Water Quality.

View News Release

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Killiney Beach Water System Flushing

The Regional District is continuing its program of flushing water mains on the Killiney Beach system this week. 

Weekdays between the hours of 8:00 am and 3:00 pm, RDCO Environmental Services staff are continuing to work throughout the system flushing mains.  Roadside notice boards will be put up in advance of crews working in a particular system area. 

Flushing ensures continued optimum water quality and removes any sediment deposits that may accumulate over time throughout the systems.

Customers should note that when flushing is taking place, water pressure can vary slightly and there may be some slight discoloration in the water.   Please check your water prior to use. We recommend that you avoid doing laundry when flushing is taking place on your system. If you experience discoloration, run the cold water tap until the water runs clear.

Customers will find more information and answers to questions they might have about the Regional District Water Main Flushing Program on the Water Systems webpage www.regionaldistrict.com/water.  View Complete News Release

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Spring edition of 'Water Talk' Available

Our spring edition of the 'Water Talk' newsletter is now out and should soon be in the hands of water system customers.  It provides updates on several of our multi-million dollar water system improvement projects and information about our review of water rates and texting and sampling program.  View the current and past editions on our Water Talk page.

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The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1370.  User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system.  A Consumption based water billing rate is in effect.   View Rate Structure Information.  Effective January 1, 2016 new consumption rates and user fees came into effect for each water system.  Link to Water Rate Estimator tool

The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.

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Emergency Water Contacts

  • Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.

  • After Hours/Stat Holiday Emergencies Only - 250-868-5299.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by email.

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 RDCO Water Systems (Spring 2017)

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Water System (click on name for pdf map)

# of Customer Connections 
(approx.)

Falcon Ridge  (water source - Mission Creek, Well - sodium hypo-chlorite injection disinfection)

56

Killiney Beach (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

284

Dietrich/Star Place/Trepanier (water source - Trepanier Creek - sodium hypo-chlorite injection disinfection - treatment by filtration)

8

Westshore (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

265

Sunset Ranch (water source - Groundwater well - sodium hypo-chlorite injection disinfection)

275

Upper Fintry, Shalal Road, Valley of the Sun 
(water source - Groundwater well - sodium hypo-chlorite injection disinfection)

92

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Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@cord.bc.ca
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)