Water Systems

What We Do

The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 500 properties. See table below.

We have links to help you:

 

Subscribe for Email notification of Water System Alerts/Advisories

News  

Star Place Water Quality Advisory Removed - June 30

After consulting with Interior Health, the Regional District of Central Okanagan has rescinded a Water Quality Advisory for customers of the small Star Place Water System in the Central Okanagan West Electoral Area. 

Turbidity in the system water source is once again within the acceptable and safe Canadian guidelines for drinking water quality.  As a result the precautionary Water Quality Advisory that has been in place since May 6 has been removed for the eight properties connected to the community water system on Star Place off Trepanier Road near the Okanagan Connector (Hwy 97-C).

The Regional District water systems provide service to just over 1,000 connections in six areas.

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Environmental Services at engineer@rdco.com or 250-469-6241.  To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

Back to Top

Killiney Beach Water Quality Advisory Removed - June 22

After consulting with Interior Health, the Regional District of Central Okanagan has rescinded a Water Quality Advisory for customers of the Killiney Beach Water System in the Central Okanagan West Electoral Area.                  

The advisory affecting approximately 290 properties has been in place since June 9 as a precaution following the addition of equipment to the Winchester Control Room.  Since then system has been completely flushed and testing results indicate the system is within acceptable and safe Canadian guidelines for drinking water quality. 

The Regional District provides water service to just over 1,000 connections in six service areas.

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Engineering Services at engineer@rdco.com or 250-469-6241.  To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

Back to Top

Stage 2 Outdoor Water Restrictions - June 15

Tomorrow marks the annual return to twice weekly outdoor water restrictions for customers of the six water systems Regional District of Central Okanagan water systems.

Unless otherwise noted, each year from June 16 until September 15, Stage 2 water restrictions are in place for the Star Place, Falcon Ridge, Killiney Beach, Sunset Ranch, Upper Fintry-Shalal Road-Valley of the Sun and Westshore water systems.

Communications Officer Bruce Smith says “Stage 2 means if needed, outdoor watering is restricted for customers of those systems to two days each week. Those with even number addresses may water outdoors on Saturday and Tuesday while those with odd addresses may only irrigate outside on Sunday and Wednesday.  If you don’t need to water gardens and lawns on your allotted day and time period, please don’t waste water. By following the outdoor watering restrictions, residents will help ensure that system reservoirs are replenished and there’s an adequate water supply for everyone.”

The RDCO Water Systems Regulations Bylaw No. 1370 also outlines the hours for automated and manual outdoor irrigation.  Customers with automated sprinklers should only water between midnight and 6:00 am on their designated day, while those with manual outdoor irrigation must restrict their watering to between 6:00 and 11:00 am and 6:00 pm and midnight on their respective irrigation day. 

Between September 16 and June 15 – Stage 1 Restrictions are in place allowing customers to water outdoors on alternating days based on their odd or even street address number.

For more tips on water conservation inside and outside your home, visit the Regional District Water System webpage at rdco.com/water.  Customers may also sign up there to receive email notifications of any water advisories or special maintenance works affecting their water system.

The Regional District maintains and operates six community water systems serving just over 1,000 properties in the Central Okanagan East and Central Okanagan West electoral areas.

Back to Top

Falcon Ridge Water Quality Advisory

The Regional District of Central Okanagan has issued a Water Quality Advisory for residents served by the Falcon Ridge water system.

Approximately 55 properties connected to the Falcon Ridge system off Highway 33 are affected. 

Increased turbidity in the water system source has resulted in water quality that might impact some residents.  Interior Health has been consulted and roadside sign notices will be in place advising of the water advisory.

It’s recommended that Falcon Ridge water customers follow Interior Health guidelines, especially those with weakened immune systems, the elderly, children and those wishing additional precautions.   All water intended for drinking, washing fruit and vegetables, making beverages, ice or brushing teeth should be boiled for at least one minute or customers should use a safe alternative to water from the tap such as bottled or distilled water.

This water quality advisory will continue until further notice. 

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Engineering Services at engineer@rdco.com or 250-469-6241.  To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

Links to Interior Health Information:

Back to Top

 

The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1370.  User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system.  A Consumption based water billing rate is in effect.   View Rate Structure Information.  Effective July 1, 2019 new user fees and asset management fees take for each water system.  Link to Water Rate Estimator tool

The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.

Back to Top 

Emergency Water Contacts

  • Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.

  • After Hours/Stat Holiday Emergencies Only - 250-868-5299.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by Email.

Back to Top 

 RDCO Water Systems (Spring 2020)

Subscribe for Email notification of Water system Alerts/Advisories

Water System (click on name for pdf map)

# of Customer Connections 
(approx.)

Falcon Ridge  (water source - Mission Creek, Well - sodium hypo-chlorite injection disinfection)

60

Killiney Beach (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

293

Dietrich/Star Place/Trepanier (water source - Trepanier Creek - sodium hypo-chlorite injection disinfection - treatment by filtration)

9

Westshore (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

279

Sunset Ranch (water source - Groundwater well - sodium hypo-chlorite injection disinfection)

285

Upper Fintry, Shalal Road, Valley of the Sun 
(water source - Groundwater well - sodium hypo-chlorite injection disinfection)

128

Back to Top

Back to Top

 

 
 
 
Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@rdco.com
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)