What We Do
The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 700 properties. See table below.
We have links to help you:
Subscribe for Email notification of Water System Alerts/Advisories
Fall Water Talk Newsletter
The fall edition of the RDCO Water Talk newsletter is now available. Among the highlights, information about plans for the review of water rates; updates on improvements that have been made to various water systems and information about a Water System and Service Questionnaire - answer the short online questionnaire for water system customers and you could be selected the winner of a $100 gift certificate! View Newsletter
The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Consolidated Bylaw 1268. User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system. In addition, as of April 1st, 2012 a Consumption based water billing rate is in effect (during a billing quarter, water use over 90 cubic meters will be charged 35 cents per cubic meter). View Rate Structure Information
The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.
Emergency Water Contacts
Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.
After Hours/Stat Holiday Emergencies Only - 250-868-5299.
Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by email.
Outdoor Irrigation Restrictions are in place for customers of the six RDCO water systems .
- Link to Outdoor Irrigation Restrictions Information Sheet
- During Stage 1 and 2 restrictions Outdoor Watering is only allowed during the following hours:
- Properties with Automated irrigation may only operate between 12 midnight and 6:00 am on their allocated watering day
- Properties with Manual irrigation may only operate between 6:00 am and 11:00 am and 6:00 pm and 12 midnight on their allocated watering day.
Water Talk Newsletter
Water Conservation Tips
We can all work together in conserving water! Estimates suggest each day Westside residents use almost twice as much water compared with the Canadian average. Please do what you can to protect and preserve our valuable resource.
Living Greener in the Central Okanagan (Television Commercial)
- To view this commercial you will need the free Windows Media Player
RDCO Water Systems (Jan. 2014)
Subscribe for Email notification of Water system Alerts/Advisories
- Water Systems Annual Reports
- Infrastructure Asset Management Financial Plan - February 2012
Customers of the systems above should direct Billing Inquiries to Regional District Finance and Administration Services at 250-469-6290 or by email.
Water Main Flushing Program
Utility Acquisition Policy - (adopted November 2011)
This policy will guide future acquisition of utilities by the Regional District. The policy standardizes the process by which the Regional District will consider taking ownership of any utilities such as private water or waste-water treatment systems and ensures that due diligence is done on behalf of utility customers and regional district ratepayers.
Link to Engineering Water and Sewer Maps
Links to Interior Health Turbidity FAQ's