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What We Do


Be Ready to 'Grab and Go'

The Regional Emergency Program and Emergency Support Services organization encourages you to prepare your family in advance of any emergency that might force you from your home.   View News Release

The Regional Emergency Plan is coordinated by the City of Kelowna Fire Department on behalf of the Regional District, the City of Kelowna, the District of West Kelowna, District of Lake Country, District of Peachland and Westbank First Nation. The Plan makes provisions for the community in the event of any emergency such as flooding, forest fires, airplane crashes or other catastrophes.

The program provides an online website which will have up to date information from the Emergency Operation Centre, when activated.  You can also subscribe to receive e-notices when information is updated during any emergency. Visit www.cordemergency.ca 

Officials from each member municipality, including the Regional District, RCMP, fire departments, BC Ambulance, Interior Health, School District 23, public works, transportation, communications and Emergency Support Services (ESS) volunteers meet and practice the plan, which also includes activating the Emergency Operations Centre (EOC) in the main Kelowna fire hall. 

The plan also provides guidelines for recovery operations after any emergency or disaster ends.  Follow these links for more information on  Preparing for Specific Emergencies and preparing a  Grab and Go Kit for you and your family.

Emergency Support Services
This team of trained and dedicated volunteers is ready to respond to help anyone displaced because of an emergency.  Training sessions are held regularly in all aspects of providing food, accommodation and clothing assistance for people forced from their homes.  (View ESS Information) If you'd like to become a volunteer for Emergency Support Services (ESS), contact our ESS Team at 250-215-1789 or email eoc.ess@kelowna.ca.

Kelowna Amateur Radio
If you are an Amateur Radio Operator and would like to volunteer with the Emergency Operation Centre Amateur Radio Communications Services, please contact Coordinator Norm Barton at 250-768-2572 or 250-861-0635 or email ve7bzc-norm@shaw.ca.  Link to Communications Team web site 

BC River Forecast Centre - Warnings/Advisories webpage

2009 Terrace Mountain Forest Fire Information, Releases, Maps

2011 Bear Creek Forest Fire Information, Releases, Maps

How to Reach Us

Phone: (250) 469-8801
Fax: (250) 862-3371
Address: 2255 Enterprise Way, Kelowna, BC, V1Y 8B8
Hours: 8:00 - 4:00 Monday to Friday for inquiries

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