Water Systems

The Regional District administers eight water distribution systems. The water distribution systems vary in size with the smallest system encompassing eight properties and the largest system encompassing over 900 properties. The water distribution systems administered by the Regional District, and the number of users for each system are outlined in the table below.

Emergency Water Contacts
During regular office hours (Monday to Friday, 8:00 AM to 4:00 PM), Regional District Water System customers may call our main office at 469-6241.  If you have an emergency outside of those regular hours, or on a statutory holiday, please call 868-5299 and leave a message. One of our staff will contact you as soon as possible to get the details and discuss your water service problem.

Customers should direct Billing Inquiries to the Regional District Finance Department at 469-6239 or by email. 

As of Spring 2007, the Regional District has adopted Outdoor Irrigation Guidelines as set out by the Westside Joint Water Committee.  Link to Outdoor Irrigation Guidelines Information Sheet

Water Meter Installation Program
The Regional District is participating in the Westside Joint Water Committee water meter installation program.  During 2008, customers in six of eight RDCO water systems (Sunnyside/Green Bay, Pritchard, West Kelowna, Trepanier and Sunset Ranch) will have new meters installed (for properties without meters) and older Terasen meters replaced.  Neptune Technology Group is conducting the installation program.  For more information visit www.westsidewatermeter.ca and click on the Regional District of Central Okanagan logo.  Link to Water Meter Fact Sheet and Information Booklet

Water Conservation Tips
We can all work together in conserving our valuable resource!   Information shows the average Westside resident uses almost twice as much water each day compared with the Canadian average.  The Regional District encourages all its water system customers to practice household water conservation.  

•   Conservation Tips for Inside Your Home
• RDCO Water Conservation Tips
• WJWC Conservation Information
• Environment Canada - Water Wise Tips for Bathrooms
• Environment Canada - Water Wise Tips for Kitchens and Laundry
• Environment Canada - Water Wise Tips for Summer
• Environment Canada - Water Wise Guide for Renters
• Environment Canada - Water Wise Guide for Condo & Housing Cooperatives
• Environment Canada - Water Efficiency Guide for Building Owners and Managers
• Environment Canada - Groundwater Protection and Conservation - Nature's Hidden Treasure
• Environment Canada - Water Wise Guide to Water Saving Devices
• Environment Canada - Consumers Guide to Water Conservation
• Environment Canada - Use Water Wisely
• Environment Canada - Water Audit

Living Greener in the Central Okanagan (Television Commercial)
    - To view this commercial you will need the free Windows Media Player

• "Indoor Water Consumption" - Conserving water inside your home

Westside Joint Water Committee
The Regional District of Central Okanagan is a founding member of the Westside Joint Water Committee which promotes responsible water management.  For more information about the committee and its work, follow this link to the WJWC website!  Westside water customers may wish to sign up for email notification of any water advisory affecting their area.

Okanagan Basin Water Board - 2007 Water Conservation and Quality Improvement Grant Application Information

Click on the following links to view the Spring 2008 Water Talk newsletter, Fall 2007 Water Talk newsletter, Spring 2007 Water Talk newsletter, Fall 2006 Water Talk newsletter,  Spring 2006 Water Talk newsletter, Fall 2005 Water Talk newsletter, Spring 2005 Water Talk newsletter,  Fall 2004 Water Talk newsletter, Spring 2004 Water Talk newsletter.

                                                    RDCO Water Systems (Spring 2008)

*  These water systems fall within the boundary of the new Westside District Municipality and its expected they will be transferred to the new local government by agreement no later than December 31st, 2008.

NEW!  - Link to Engineering Water and Sewer Maps

The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1108.   User fees and maintenance fees vary according to the number of users and the maintenance required for each particular system. Fees are set under the Regional District of Central Okanagan Consolidated Water Systems Bylaw No. 1108.   The consolidated bylaw is provided in electronic format for convenience only and are not to be considered the legal document. Please consult the official version of the bylaw for accurate information. 

Customers of the systems above should direct Billing Inquiries to the Regional District Finance Department at 469-6239 or by email.

Emergency Water Contacts
During regular office hours (Monday to Friday, 8:00 AM to 4:00 PM), Regional District Water System customers may call our main office at 469-6241.  If you have an emergency outside of those regular hours, or on a statutory holiday, please call 868-5299 and leave a message. One of our staff will contact you as soon as possible to get the details and discuss your water service problem.

Interior Health Turbidity Education and Notification
In the spring of 2006, Interior Health and unfiltered surface water systems serving more than 300 connections introduced the Turbidity Education and Notification Campaign to:  inform customers that health risks increase as turbidity rises (particularly for at-risk populations such as children, the elderly and people with weakened immune systems); and to notify customers of turbidity levels higher than 1 NTU as recommended in the federal Guidelines for Canadian Drinking Water Quality.  Link to Fact Sheet and Interior Health Spring 2006 Newsletter.