Water Systems
The Regional District administers
five water distribution systems. The water distribution
systems vary in size with the smallest system encompassing eight properties and
the largest system encompassing over
700 properties. The water distribution systems
administered by the Regional District, and the number of users for each system are
outlined in the table below.
Emergency Water Contacts
During regular office hours (Monday to Friday, 8:00 AM to 4:00 PM), Regional
District Water System customers may call our main office at
250-469-6241. If you
have an emergency outside of those regular hours, or on a statutory holiday, please
call (250) 868-5299 or (250) 469-6299 and leave a message. One of our staff will contact you as soon as
possible to get the details and discuss your water service problem.
Customers should direct Billing Inquiries to the Regional District
Finance Department at
250-469-6239 or by email.
As of Spring 2007, the Regional District has adopted Outdoor Irrigation Guidelines
as set out by the Westside Joint Water Committee. Link to
Outdoor Irrigation Guidelines Information Sheet
Water Conservation Tips
We can all work together in conserving our valuable resource! Information
shows the average Westside resident uses almost twice as much water each day compared
with the Canadian average. The Regional District encourages all its water
system customers to practice household water conservation.
Living Greener in the Central Okanagan (Television Commercial)
- To view this commercial you will need the free
Windows Media Player
Westside Joint Water Committee
The Regional District of Central Okanagan is a founding member of the Westside
Joint Water Committee which promotes responsible water management. For more
information about the committee and its work, follow this link to the
WJWC website! Westside water customers may wish to sign up for email
notification of any water advisory affecting their area.
Okanagan Basin Water Board -
2007 Water Conservation and Quality Improvement Grant Application Information
Click on the following links to view the
Fall 2008 Water Talk
newsletter,
Spring 2008 Water Talk newsletter,
Fall 2007 Water Talk newsletter,
Spring 2007 Water Talk newsletter,
Fall 2006 Water Talk newsletter,
Spring 2006 Water Talk newsletter,
Fall 2005 Water Talk newsletter,
Spring 2005 Water Talk newsletter,
Fall 2004 Water Talk newsletter,
Spring 2004 Water Talk newsletter.
RDCO Water Systems (Fall 2008)
Note:
Customers of the West
Kelowna, Pritchard,
Sunnyside and Green Bay
water systems (formerly
maintained and operated
by the RDCO) should now
contact their District
of West Kelowna
municipality for billing
and service inquiries.
Operations for these
systems were transferred
to the municipality as
of December 31st, 2008.
Link to Engineering Water and Sewer Maps
The regulations for the management of the water distribution systems and the terms
and conditions under which water services may be provided are set out in Bylaw 1108.
User fees and maintenance fees vary according to the number of users and the maintenance
required for each particular system. Fees are set under the
Regional District of Central Okanagan Consolidated Water Systems Bylaw No. 1108.
The consolidated bylaw is provided in electronic format for convenience only and
are not to be considered the legal document. Please consult the official version
of the bylaw for accurate information.
Customers of the systems above should direct Billing Inquiries to
the Regional District Finance Department at
250-469-6239 or by
email.
Emergency Water Contacts
During regular office hours (Monday to Friday, 8:00 AM to 4:00 PM), Regional
District Water System customers may call our main office at
250-469-6241. If you
have an emergency outside of those regular hours, or on a statutory holiday, please
call (250) 868-5299 or (250) 469-6299 and leave a message. One of our staff will contact you as soon as
possible to get the details and discuss your water service problem.
Interior Health Turbidity Education and Notification
In the spring of 2006, Interior Health and unfiltered surface water systems
serving more than 300 connections introduced the Turbidity Education and Notification
Campaign to: inform customers that health risks increase as turbidity rises
(particularly for at-risk populations such as children, the elderly and people with
weakened immune systems); and to notify customers of turbidity levels higher than
1 NTU as recommended in the federal Guidelines for Canadian Drinking Water Quality.
Link to
Fact Sheet and Interior Health
Spring 2006 Newsletter.
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